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Our party (three of us on business) stayed three nights and we all had hot rooms and slick tubs. Wi-fi performance was spotty, making it difficult or impossible to do basic business from the room. They did 'find' bath mats for me and another in my party the next day. Luckily I wasn't, but I have NEVER fallen in a bathtub, EVER. I told the manager, (who was wearing a T-shirt), and he apologized, saying the bath mats 'were on backorder.' Is safety on backorder too? With the soft water and slick tub, I could easily have been injured. The tub was extremely slick, and I fell in the shower the first morning. When I got there, there was no soap in the bathtub/shower, nor was there a bath mat. I'm not asking to sleep in a refrigerator, but it had to be between 75 and 80 degrees in my room with the unit set on cool. Windows couldn't be opened either (they were screwed shut). Even after telling them, there was nothing done. This apparently is a problem throughout the hotel as I heard similar comments from other guests. Staff was polite but there were problems that couldn't/wouldn't be addressed: - The rooms were hot and the AC didn't work. One of the worst hotel stays I've ever experienced. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Finest Punta Cana By The Excellence Collection All Inclusive.Hotels near Anabaptist Mennonite Biblical Seminary.

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